Helpful answers

Frequently asked questions

Everything you need to know before you glow, from device care to treatment routines and skincare essentials.

FAQ

What are SKINJOY devices, and how do they work?

FAQ

What skincare concerns do SKINJOY devices target?

FAQ

How does SKINJOY technology compare to professional salon treatments?

FAQ

Are SKINJOY devices clinically tested or backed by science?

FAQ

Can SKINJOY devices replace in-salon treatments, or should they be used alongside them?

FAQ

Are there any skin types or conditions that shouldn’t use SKINJOY devices?

FAQ

Can I use SKINJOY devices with my current skincare products?

FAQ

Do I need to prep my skin before using SKINJOY devices?

FAQ

How long does it take to see results from SKINJOY treatments?

FAQ

What is the best way to incorporate SKINJOY into my routine?

FAQ

What are the benefits of LED light therapy, and how does it improve skin?

FAQ

How often should I use the LUMO MASK for visible results?

FAQ

Can the LUMO MASK help with acne, pigmentation, or ageing?

FAQ

Is LED light therapy safe, and are there any side effects?

FAQ

How does EMS (Electrical Muscle Stimulation) work, and what are the benefits?

FAQ

Can I use the LUMO PEBBLE on my neck, jawline, or around my eyes?

FAQ

Does the LUMO PEBBLE help with skin lifting and toning?

FAQ

How does microneedling improve skin, and what results can I expect?

FAQ

Does the LUMO WAND hurt, and do I need numbing cream?

FAQ

How often should I use the LUMO WAND for best results?

FAQ

How do I clean and store my SKINJOY device properly?

FAQ

Are SKINJOY products covered by a warranty, and what does it include?

FAQ

Are there any contraindications or people who shouldn’t use SKINJOY devices?

FAQ

Where can I buy SKINJOY products, and do you offer international shipping?

FAQ

How do I know if a SKINJOY device is right for my skin?

FAQ

Can I use multiple SKINJOY devices in my routine?

FAQ

Can I use SKINJOY devices if I have sensitive skin?

FAQ

Do SKINJOY devices require charging, and how long does the battery last?

FAQ

What’s the best way to maximise results with SKINJOY devices?

FAQ

Will SKINJOY introduce more skincare devices in the future?